Axiohm 7193 Especificaciones Pagina 29
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7193 Owner’s Guide Chapter 3: Solving Problems
August 1998 23
No Power to Printer or Power Voltages Incorrect
The power being supplied to the printer is not in the normal range. Check that all
connections are correct. Make sure the power supply is plugged in and that the printer is
on-line.
Contact your NCR authorized service representative if this does not resolve the problem.
Print is Light or Spotty
The printhead may be dirty. Clean it with cotton swabs and rubbing alcohol.
Caution: Do not spray the thermal printhead with household cleaner as this may damage
it and the electronics.
If spotty or light printing problems persist after cleaning the thermal printhead, contact
your NCR authorized service representative.
Note: The thermal printhead does not normally require cleaning if the recommended
paper grades are used. If non-recommended paper has been used for an extended period
of time, cleaning the printhead with alcohol will not be of much benefit. See “Ordering
Thermal Paper” in chapter 1 for recommended paper.
Contacting a Service Representative
For serious problems, such as the ones mentioned in the previous section, contact your
NCR authorized service representative to arrange for a service call.
- NCR 7193 Thermal Receipt 1
- Contents 3
- Contents 7193 Owner’s Guide 6
- August 1998x 6
- Communication Interfaces 7
- Thermal Printhead 8
- Ordering Thermal Paper 9
- Ordering Other Supplies 9
- Cleaning the Printer 10
- What Is in the Box? 11
- Choosing a Location 12
- Setting Switches 12
- Connecting Cash Drawer Cables 14
- RS-232C Models 15
- Parallel Models 16
- Turning On the Printer 17
- Loading and Changing Paper 18
- Putting In the Paper Roll 19
- Advancing Paper 20
- Clearing Paper Jams 20
- Testing the Printer 21
- August 199816 22
- August 199818 24
- August 199820 26
- Chapter 3: Solving Problems 27
- Correcting Problems 28
- Print is Light or Spotty 29
- August 199824 30
- Chapter 4: Diagnostics 31
- Level 1 Diagnostics 32
- Setting Printhead Resistance 33
- Setting Partial Cut Distance 34
- Running the Data Scope Mode 36
- Testing Receipt Printing 37
- Level 2 Diagnostics 38
- Level 3 Diagnostics 38
- Chapter 5: Communication 39
- RS-232C Interface 40
- XON/XOFF Protocol 41
- DTR/DSR Protocol 41
- Connectors 42
- Cash Drawer Connectors 42
- RS-232C Switch Settings 43
- Switch Settings Description 44
- Parallel Interface 45
- Parallel Connectors 46
- Parallel Switch Settings 47
- August 199842 48
- Chapter 6: Commands 49
- Printer Function Commands 50
- Hexadecimal Code Command Page 50
- Graphics Commands 51
- Printer Status Commands 52
- Real Time Commands 52
- Bar Code Commands 52
- Command Descriptions 53
- Clear Printer 54
- Feed n Print Lines 54
- Feed n Dot Rows 54
- Add n Extra Dot Rows 54
- Set Line Spacing to 1/6 Inch 56
- Select Peripheral Device 57
- Initialize Printer 57
- Set Horizontal Tab Positions 57
- Write to Non-Volatile Memory 60
- Set Left Margin 60
- Select Cut Mode and Cut Paper 61
- Set Printing Area Width 62
- Select Double-Wide Characters 62
- Select Single-Wide Characters 63
- Select Pitch (Column Width) 63
- Set Print Mode 63
- Select Character Set 64
- Cancel User-Defined Character 65
- Select Character Code Table 65
- Set Bit Image Mode 67
- Single-Density Graphics 68
- Double-Density Graphics 68
- Define Downloaded Bit Image 69
- Print Downloaded Bit Image 69
- Transmit Printer Status 71
- Transmit Printer ID 71
- Type ID (n = 2) 72
- Hexadecimal Decimal ASCII 72
- Transmit Status 75
- Alternate Implementation 77
- August 1998 73 79
- Real Time Status Transmission 80
- Real Time Request to Printer 82
- 7193 Clear Printer Command 83
- Select Height of Bar Code 85
- Print Bar Code 85
- Select Width of Bar Code 87
- August 199882 88
- Appendix A: Specifications 89
- Environmental Conditions 90
- Dimensions and Weight 90
- Printing Specifications 90
- 448 Dots 91
- Ambient Temperature 92
- Character Size 93
- Code Page 437 Character Set 94
- Code Page 850 Character Set 95
- August 199888 96
- Index 7193 Owner’s Guide 102
- August 199894 102
- © 1997 NCR Corporation 104
- Printed in U.S.A 104
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